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DELIVERY Unless otherwise stated on the article page, orders are shipped within 1 business day.
Your order tracking number will be sent to you via email after your order has shipped.
FREE DELIVERY ON YOUR ORDER OVER 80€
| Delivery | Within 80€00 | Over 80€00 | ||
| European Union, Switzerland |
Standard | 3 to 6 working days | 4.90 | Free |
| Express | 1 to 2 working days | 19.00 | 19.00 | |
| Relay point (If applicable) |
2 to 5 working days | 4.90 | 4.90 | |
| Other: Canada, Japon, South Korea, Australia, China | Standard | 7 to 14 working days | 4.90 | Free |
| Fast | 2 to 5 working days | 35.00 | 35.00 | |
RETURNS POLICYYou can return or exchange any item within 50 days of the delivery date.
We kindly ask you to bear the costs of all returned goods yourself.
We don't offer exchanges on orders- if you would like a different size or colour, please return your unwanted item and place a new order.
Simply pack the unwanted item/s securely, enclosing the completed returns form
Return adress:
Bon Clic Bon Genre
615 Rue de Neuville
69250 MONTANAY
FRANCE
We will refund all of your returns within 7 days.
Faulty goods are fully refundable, inclusive of delivery, return and other extra costs.
SECURE PAYMENTYou can pay by credit card via the interface of our partner "Stripe" or with a Paypal account.
Your credit card information is protected with the best systems on the market for safeguard and prevention against fraud. Your financial information is not communicated with us.
Once your payment realised, a receipt will be sent by email in response to this transaction.
NEED HELP?We'll answer your questions
Our customer service department is here to help Monday-Friday from 8 a.m. to 5 p.m.
By Mail: Contact our costumer service